Great Western Railway First Class Lounge en Londres: fotos, reseñas

Descripción

El Great Western Railway First Class Lounge en Londres ofrece un agradable refugio del bullicio del viaje con su ambiente informal pero sofisticado. Este lugar es perfecto para quienes buscan un momento de calma antes de tomar un tren, ya que ofrece un espacio acogedor para relajarse y desconectar. Puedes disfrutar de un variado buffet, tanto si vas a desayunar como a almorzar, y acompañarlo con una copa de vino o una taza de café preparado por expertos. El lounge está bien equipado con comodidades esenciales como duchas y mesas de trabajo con enchufes, lo que lo convierte en una opción ideal tanto para viajeros de negocios como para turistas de ocio. Con su servicio excelente y su ambiente relajado, es un lugar encantador para disfrutar de un rato de descanso.

Comidas

Desayuno, Almuerzo

Oferta

Se sirve alcohol, Servir vino, Sirviendo café

Atmósfera

Informal

Accesibilidad

Entrada accesible para sillas de ruedas, Asientos accesibles para sillas de ruedas., Baño accesible para personas en silla de ruedas

Características

Buffet, Baño, Popular entre los turistas

3.8

basado en 373 opiniones

Google

3.8/5 373 opiniones

Heera Kesavan

Comida: 2
Servicio: 1
Atmósfera: 1

I recently travelled from Bath Spa to London Paddington on a Saturday evening in GWR First Class, reaching Paddington around 8.45 pm. The train journey itself was smooth and comfortable, and the onboard staff were polite and professional, so I was happy with that part of the experience. However, my experience at the First Class lounge in Paddington was disappointing. When I arrived, the staff seemed hesitant and unfriendly, almost as if they assumed I didn’t have a valid ticket. Once I showed my ticket, it was fine, but the whole interaction created a rather hostile atmosphere. I genuinely feel there should be a proper system in place, either a scanner or someone standing outside to check tickets so that passengers don’t have to go through that awkwardness. On top of that, I feel the staff really need proper customer service training, because passengers are paying extra for comfort and service, and after a long journey at the end of the day no one wants to deal with unkind staff. Inside, the lounge itself was also below expectations. The toilets were not maintained properly, and the general environment felt quite chaotic when I entered. Although some drinks were available, it wasn’t the kind of calm or comfortable space one would expect after paying extra. In fact, the lounge at Bath Spa station, which is free for everyone, felt far cleaner, more welcoming, and better equipped with things like charging points on every seat. By comparison, the Paddington First Class lounge was underwhelming, and I ended up leaving after just 5–10 minutes. I am giving 3 out of 5 stars only because the train experience was nice. I hope GWR can take this feedback on board, as improving both the service and the facilities in the lounge would really make a big difference to the overall experience.

Pee Jay

Comida: 5
Servicio: 5
Atmósfera: 5

Nice eating area chilled atmosphere

Coffee Is Good

Comida: 4
Servicio: 3
Atmósfera: 4

Unlimited entry to the Paddington First Class lounge with this Gold Rewards promotion is a great scheme, but somewhat devalued by the entry experience where the entry desk staff haven’t ever known how to enter the rewards barcode. I would recommend a printout of the scanner instructions is pasted on the desk as a potential fix? Concierge have been mostly helpful and friendly while they search for instructions but there was one bad experience where a lady was very dismissive and tried to say it wasn’t valid until a manager came over. Once you get in there’s a great range of basic snacks, coffee, showers, workdesks with plugs. Seating comfy but it gets full at peak times obvs

¿Cuál es la dirección de Great Western Railway First Class Lounge?
Great Western Railway First Class Lounge se encuentra en 19 Eastbourne Terrace, W2 6LA, Londres, Reino Unido.
¿Cómo llegar en transporte público?
Las opciones de transporte público más cercanas para su conveniencia:
- Parada de autobús Paddington Station (Stop H) (310 m caminar)
- Parada de autobús Bishops Bridge (Stop K) (198 m caminar)
- Parada de autobús Porchester Terrace North (Stop K) (616 m caminar)
- Parada de autobús Porchester Road / Royal Oak (Stop J) (686 m caminar)
¿Cómo califican los visitantes a Great Western Railway First Class Lounge?
Great Western Railway First Class Lounge tiene una calificación promedio de 3.8 basada en 373 reseñas en plataformas como Google, Facebook.

Great Western Railway First Class Lounge en Londres