Soft Serve Society in London: photos, reviews

About

Soft Serve Society in London offers a delightful array of sweet treats, perfect for dessert enthusiasts and casual visitors alike. Known for its playful and innovative soft serve ice creams, the menu is a treasure trove of flavors ranging from matcha, hailed as unmatched outside of Japan, to the crowd-pleasing popcorn variant. The tiramisu and brownies come highly recommended for those looking to complement their icy indulgence. Whether picking up a takeaway or sampling a mint chocolate freak shake, you're in for an exceptional experience. The atmosphere is made all the more welcoming by the friendly staff who make every visit a pleasure.

Services

Takeaway

Payment

Payment by credit card, Payment by debit card, NFC payment

Accessibility

Wheelchair accessible entrance

3.9

based on 190 reviews

Google

3.9/5 190 reviews

Kittiphat

During my visits, I have had the pleasure of being assisted by Yam, and I must say she is an exceptional staff member who truly elevates the customer experience. From the very beginning, Yam stands out for her professionalism, friendliness, and genuine care for customers. She always greets with a warm smile, creating a welcoming atmosphere that makes people feel comfortable and valued right away. First impressions are important, and Yam always manages to set a positive tone. What makes Yam truly remarkable is her attentiveness and dedication. She takes the time to listen carefully to customers, ensuring that their needs are fully understood and met. Whether it’s answering questions, providing clear recommendations, or guiding someone through the menu or process, she does so with patience and enthusiasm. This level of care shows not only her strong work ethic but also her commitment to creating meaningful experiences for customers. Consistency is another quality that sets Yam apart. Many people can deliver good service once, but Yam delivers excellent service every single time. No matter how busy or quiet the environment may be, she approaches each interaction with the same level of respect, energy, and professionalism. This reliability builds trust with customers, as we know we can always count on her to treat us well and handle any situation with ease. Beyond her skills, Yam also demonstrates kindness and warmth, which are qualities that cannot be taught. She treats people as individuals, not just as transactions, and this human touch leaves a lasting impression. It is staff like Yam who remind us that customer service is not only about efficiency but also about building genuine connections. In my opinion, Yam is a true asset to the team and to the entire brand. Her presence enhances the reputation of the business and ensures that customers want to come back, not only for the products but for the service as well. I sincerely hope that management recognizes the incredible value she brings, because employees like Yam set the standard for excellence and represent what great customer service should be.

Befru Derinyer

lovely

Dean

The staff were very friendly and welcoming, and the food was excellent

What is the address of Soft Serve Society?
Soft Serve Society is located at 35 Earlham St, WC2H 9LD, London, United Kingdom.
How to get here by public transport?
The nearest public transport options provide quick and easy access:
- Train station Charing Cross (672 m walk)
- Bus stop High Holborn (Stop Q) (489 m walk)
- Bus stop Tottenham Court Road (477 m walk)
- Bus stop St Giles High Street (182 m walk)
How is Soft Serve Society rated by visitors?
Soft Serve Society has an average rating of 3.9 based on 190 reviews across platforms such as Google.

Soft Serve Society in London

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Accessibility

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