Hickory's Smokehouse in Chester: photos, reviews, menu

About

Excellence Award

2025 Bars

Hickory's Smokehouse Chester offers a vibrant dining experience with a distinctly American flair. Located in the picturesque city of Chester, this popular spot draws in both tourists and students who are eager to indulge in its hearty barbecue and steak offerings. With a reputation for quick service and an average rating of 4.6 on Google, it's no surprise there's often a wait to taste their mouthwatering delights.

Perfect for an anniversary celebration, a family dinner, or a casual meet-up with friends, Hickory's ensures a cozy and fashionably relaxed atmosphere. Guests can enjoy a variety of meal options from brunch through dinner, accompanied by a wide assortment of drinks including cocktails, wine, and craft beer. For those with dietary preferences, vegetarian options are available, and the menu extends to small plates and delectable desserts for a range of appetites.

Whether you're interested in watching sports or enjoying a solo meal with a good cup of tea or coffee, Hickory's delivers. They provide free Wi-Fi, adding to the convenience of reservations and the choice between indoor and outdoor seating. The restaurant offers a well-rounded experience for anyone looking to enjoy American cuisine in the heart of Chester.

Price

$$$$ 20 - 30 GBP

Meals

Branch, Lunch, Dinner

Cuisines

American

Services

Reservations available, Outdoor seating, Dine-in, Reservations required, Reservations recommended

Dietary options

Vegetarian options

Offering

Serving alcohol, Serving desserts, Small plates, Late-night food, Serving cocktails, Serving beer, Serving wine, Serving coffee

4.6

based on 6,663 reviews

Google

4.6/5 6,663 reviews

glen Atkinson

Food: 5
Service: 4
Atmosphere: 4

Great food. Bit on the pricey side. We ate here on 3 occasions as the kids love it. On one occasion our server seemed like he couldn't be bothered. Although the other 2 nights the staff were really friendly and helpful.

Kenny Brown

Food: 5
Service: 5
Atmosphere: 5

Amazing. Had the "Go Big or Go Home burger" it was delicious. Please bring this restaurant to Northern Ireland!

Ivan Flitcroft

Food: 4
Service: 3
Atmosphere: 3

We visited Hickory’s Smokehouse in Chester for my girlfriend’s 20th birthday, mentioning in advance that it was a special occasion. Last year, we celebrated my 20th at a separate Hickory’s in Manchester and had an amazing time: the food, atmosphere, and thoughtful touches like a complimentary dessert with a sparkler really made it memorable. This time, though, we were left really disappointed. Despite telling staff it was my girlfriend’s birthday, nothing was done to acknowledge it. To make it worse, other tables around us who were also celebrating birthdays did receive special treats and attention, while we got nothing at all. It felt like we’d been completely overlooked, which really put a damper on the night. On top of that, the service was mixed. After our food was cleared, we sat for over half an hour without a single member of staff checking in, not even to ask if we wanted the bill. We genuinely felt like we could have sat there until closing without being noticed. In the end, we gave up and went to the till ourselves, where we were met with a very dismissive attitude. No “How was everything?” or even basic politeness. Just “Here’s the card machine, do you want a receipt? Okay, thanks, bye.” It felt cold and hostile, which was really disappointing after what was meant to be a special evening. That said, credit where it’s due: one member of staff, a bald man with glasses, brown shirt and a beard (Sorry, we didnt catch your name!), was genuinely lovely and made us feel welcome. Unfortunately, the poor experience with the others overshadowed his effort. We had gone in with high expectations based on our previous visit to a different Hickory’s, but sadly this experience has made us decide not to return to the Chester Smokehouse. Next time, we’ll go somewhere that makes the effort to celebrate with all of their guests and treats them with a little more care and respect.

What is the address of Hickory's Smokehouse?
Hickory's Smokehouse is located at Souter's Ln, CH1 1SD, Chester, United Kingdom.
How to get here by public transport?
The nearest public transport options provide quick and easy access:
- Bus stop Park & Ride (Stand M), Pepper Street (211 m walk)
- Bus stop The Groves Tour (45 m walk)
- Bus stop Pepper Street (Stand Z) (215 m walk)
- Bus stop Vicar's Lane (Stop G) (209 m walk)
How is Hickory's Smokehouse rated by visitors?
Hickory's Smokehouse has an average rating of 4.6 based on 6,663 reviews across platforms such as Google.
What is the average price for a meal at Hickory's Smokehouse?
The average price for a meal is 20 - 30 GBP (it is moderate - $$).
Does the venue offer vegetarian or vegan options?
Yes, vegetarian or vegan dishes are available on the menu.

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Hickory's Smokehouse in Chester