About

In the charming city of York, York's Chocolate Story offers a sweet escape into the world of chocolate. A delightful blend of education and indulgence awaits visitors, with engaging activities like chocolate tastings, making lollipops, and crafting truffles. Knowledgeable guides such as Rachel C and Amy make the experience even more enjoyable, sharing fascinating historical insights and entertaining stories. The venue prides itself on being child-friendly, ensuring little ones have a fun-filled time. The staff is well-praised for their friendly and accommodating nature, making every visitor feel welcome, including non-English speakers and those with special needs. The air is continuously filled with the rich aroma of chocolate, adding to the joyful ambiance. Before leaving, a stop at the shop is a must, offering a variety of chocolates and gluten-free products to take home. Highly recommended for chocolate enthusiasts of all ages, this experience promises an unforgettable adventure in the land of cocoa delights.

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Recommended visit time

1-2 hours

Features

Wheelchair accessible, Suitable for children, Wheelchair accessible entrance, Wheelchair accessible toilet, Recommended buy tickets ahead, Discounts for families, Toilet

How to get here?

The nearest public transport options for your convenience.

Stonebow
Bus stop 243 m walk
Stonebow Tour Bus
Bus stop 158 m walk
Clifford Street
Bus stop 373 m walk
Peasholme Green
Bus stop 329 m walk
Low Ousegate
Bus stop 306 m walk
Stonebow SA
Bus stop 157 m walk

Reviews and Ratings

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4.6
based on 6,206 reviews
4.6/5 6,206 reviews
Louise McKie
Louise McKie
6 days ago on Google

We really enjoyed our visit here. I'm lactose intolerant and it was really nice that I was still included in everything with dairy free chocolate where needed and ensured that other stuff was safe for me to eat. Pip was our guide and they were really interesting and good at their job. They were animated, enthusiastic and willing to answer any questions whilst ensuring everything was accessible and enjoyable for everyone. A truly worth while experience led by an amazing, friendly and knowledgeable member of staff!

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Daisy Leigh
Daisy Leigh
6 days ago on Google

Me and my friend had a great time at the chocolate factory! The tour was very interactive and our lovely tour guide Kelly made the experience really fun. You definitely get your money's worth with the amount of chocolate and sweets you get to try!! This is a must if you're ever in York

Graham Rattray
Graham Rattray
6 days ago on Google

Pip delivers an absolutely fantastic tour from start to finish. Very informative with great, light hearted fun. I would have never believed that a chocolate factory tour could be as it was and the time just disappeared. Well done Pip you are a great asset to York’s Chocolate Story.