About

In the charming city of York, York's Chocolate Story offers a sweet escape into the world of chocolate. A delightful blend of education and indulgence awaits visitors, with engaging activities like chocolate tastings, making lollipops, and crafting truffles. Knowledgeable guides such as Rachel C and Amy make the experience even more enjoyable, sharing fascinating historical insights and entertaining stories. The venue prides itself on being child-friendly, ensuring little ones have a fun-filled time. The staff is well-praised for their friendly and accommodating nature, making every visitor feel welcome, including non-English speakers and those with special needs. The air is continuously filled with the rich aroma of chocolate, adding to the joyful ambiance. Before leaving, a stop at the shop is a must, offering a variety of chocolates and gluten-free products to take home. Highly recommended for chocolate enthusiasts of all ages, this experience promises an unforgettable adventure in the land of cocoa delights.

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Recommended visit time

1-2 hours

Features

Wheelchair accessible, Suitable for children, Wheelchair accessible entrance, Wheelchair accessible toilet, Recommended buy tickets ahead, Discounts for families, Toilet

Reviews and Ratings

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4.6
based on 6,206 reviews
4.6/5 6,206 reviews
Louise McKie
Louise McKie
1 month ago on Google

We really enjoyed our visit here. I'm lactose intolerant and it was really nice that I was still included in everything with dairy free chocolate where needed and ensured that other stuff was safe for me to eat. Pip was our guide and they were really interesting and good at their job. They were animated, enthusiastic and willing to answer any questions whilst ensuring everything was accessible and enjoyable for everyone. A truly worth while experience led by an amazing, friendly and knowledgeable member of staff!

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Daisy Leigh
Daisy Leigh
1 month ago on Google

Me and my friend had a great time at the chocolate factory! The tour was very interactive and our lovely tour guide Kelly made the experience really fun. You definitely get your money's worth with the amount of chocolate and sweets you get to try!! This is a must if you're ever in York

Graham Rattray
Graham Rattray
1 month ago on Google

Pip delivers an absolutely fantastic tour from start to finish. Very informative with great, light hearted fun. I would have never believed that a chocolate factory tour could be as it was and the time just disappeared. Well done Pip you are a great asset to York’s Chocolate Story.

Frequently Asked Questions

  • What is the address of York's Chocolate Story?
    York's Chocolate Story is located at King's Sq, YO1 7LD, York, United Kingdom.
  • How to get here by public transport?
    The nearest public transport options provide quick and easy access:
    • Bus stop Stonebow (243 m walk)
    • Bus stop Stonebow Tour Bus (158 m walk)
    • Bus stop Clifford Street (373 m walk)
    • Bus stop Peasholme Green (329 m walk)
    • Bus stop Low Ousegate (306 m walk)
  • How is York's Chocolate Story rated by visitors?
    York's Chocolate Story has an average rating of 4.6 based on 6,206 reviews across platforms such as Google.
  • Is it necessary to book tickets in advance?
    Yes, tickets should be booked for York's Chocolate Story online in advance, especially during weekends and holidays. This guarantees entry and avoids long queues.
  • Are there any discounts for families at York's Chocolate Story?
    Yes, York's Chocolate Story in York offers family discounts, making it more affordable for parents visiting with children.