Subway in Durham: photos, reviews, menu

About

In Durham, Subway presents itself as a budget-friendly option, offering branches and lunches where you can grab a quick coffee or sandwich. You can pay by credit card, and options for food delivery and takeaway make it a convenient choice. It even has a children's menu. However, be prepared for potential disappointments, as the quality is often criticized for stale bread and missing items in orders. Some customers have also noted a lack of effective communication and unsatisfactory experiences with the refund policy. Plus, don't rely too heavily on advertised offers; they're not always honored. Consider these aspects when deciding on your next meal stop.

Price

$$$$ 10 - 20 GBP

Meals

Branch, Lunch

Services

Delivery, Takeaway

Payment

Payment by credit card

Accessibility

Wheelchair accessible

Children

Children's menu

3.6

based on 110 reviews

Google

3.6/5 110 reviews

Aravind chowdarÿ sakhamuri

Food: 5
Service: 5
Atmosphere: 5

Very friendly staff and the food is up to the standards! Love visiting again and again! 🥳

Adam

Food: 4
Service: 5
Atmosphere: 5

Boss man sorts the job out.

ashleÿ english

Food: 1
Atmosphere: 1

I ordered a takeaway end of july, i got the deal so two sandwiches for £22 i used uber eats, once this came it was only one order not two of the same. I requested a refund to which it said my order was not eligible as i did receive my order… even though this wasn’t complete. I called the store who said that if i was happy to do so the next time i ordered they would send two if i pay for one. Since they were footlongs anyway myself and my partner shared the meal and didn’t think any more of it. We went on out holiday for three weeks and having been back around two we remembered we could order our subway. We chose to do this, called the store before ordering to confirm this was still ok to be told by a woman this was still fine. I placed the order and with no option to leave a note i called again, to be mocked and even laughed at by a man that said it’s been a long time and i can’t do this- terrible customer service. If your staff fail to deal with customer complaints inefficiently then they’re probably only learning from the poorly mannered man that dealt with me. Nothing more to say on this store except, manage your store better, provide a better service and don’t be a dick

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Subway in Durham